Privacy policy

How we handle personal information when you interact with Lucid Compliances.

Last updated: May 10, 2026. This policy describes how Lucid Compliances (“Lucid”, “we”) processes personal data in connection with our websites, sales and marketing, and delivery of products and services.

1. Information we collect

  • Contact & enquiry data: name, work email, phone, organization, and messages you submit via forms (e.g. Contact, Client enquiry).
  • Careers & referrals: application materials, résumé/CV, and referral details submitted through our careers flows.
  • Account & product usage: when you are a customer or authorized user, we process account and usage data as described in your agreement and applicable order documentation.
  • Technical data: IP address, device/browser type, and cookies or similar technologies where used for security and analytics on our public sites.

2. How we use information

We use personal data to respond to enquiries, operate and improve our products, fulfill contracts, secure our services, comply with law, and—with appropriate consent or legitimate interest—send relevant business communications.

3. Sharing

We may share data with subprocessors that assist us (e.g. hosting, email delivery) under contracts that require appropriate safeguards. We may disclose information if required by law or to protect rights and safety.

4. Retention

We retain information as long as needed for the purposes above, including legal, contractual, and audit requirements.

5. Your choices

Depending on your location, you may have rights to access, correct, delete, or object to certain processing. Contact us at enquiry@lucidcompliances.com to exercise applicable rights.

6. Security

We implement administrative, technical, and organizational measures designed to protect personal data appropriate to the nature of our services.

7. International transfers

Where data crosses borders, we use mechanisms consistent with applicable law (e.g. contractual safeguards).

8. Updates

We may update this policy and will revise the “Last updated” date. Material changes may be communicated through our website or direct notice where appropriate.